Frequently Asked Questions

My pet has never been boarded before?

All dogs are different and depending on your pets age and temperament. It only takes a few hours to adjust. It is best if your dog comes in the morning session as it gives us time to make sure your pet(s) are comfortable as possible before settling down for their first night. You are very welcome to phone us or email us to check on your pet any time during their stay.

Can I bring my dogs own food?

If your dog is on a special diet or you would prefer them to have their own Food we do ask you to bring it in and we document their dietary needs to Make sure they are given it to your instructions.

Can I bring my dogs own bed?

We do provide trampoline beds and blankets. However if you feel your pet would be more comfortable with something from home, please feel free to bring it with you.

Are you able to administer medication?

Yes any medication must be provided by the client in a secure container and correctly labelled.

Can I visit the kennels before boarding?

Yes please feel free to contact us to view our facilities and ask any questions you may have about your pet whilst in our care.

When should vaccinations be done?

Vaccinations for immunity is not immediate. At least 7-14 days are required for the dog to Produce immunity. We advise you to call your vet and explain to them that your pet is going to have a stay in the pet resort to make sure they are fully up to date with everything.